21.2.3. } Before using an IROP waiver code check, 26.1.1. last name change through marriage). 6.1.2. Thanks for posting a positive conclusion to a fairly common problem. Customer Contact Methods for operational notifications. For the purposes of this Policy, irregular operations (IROP) includes but is not limited to; a delay or cancellation of a scheduled flight within 72hrs of departure or an aircraft equipment change impacting the accommodation of all Customers presented at check-in. 1.1. 4O*mg'evrSy9HzAFMZ:~,BJ^&"Rd]Mg}Usuc
/>},*:rL2p_f/xav-`Az*y)y KA=RW Ticket Agents will not have the ability to refund or exchange tickets that have been reissued by Southwest Airlines. Customers can make minor ticket modifications as long as the details match their government ID/passport as per United name correction policy. It will let you walk through various possible ways and steps involved in this procedure. (See table of exceptions for Colombia) One (1) name correction per ticket is allowed. Reservations cancelled at least 10 minutes prior to departure time are eligible for exchange. Travel agency bookings should be referred to the agents themselves. She did say they would only do it the once but that was fine for me. 1.2. Name changes to transfer flight tickets are generally not allowed for a few reasons. Did you misspell the name when making the United Airlines Reservation? OSI DUPE [Original Ticket Number] RFND [Original Ticket Number] [Flight] [Date]. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-71751215', '');}, 'log_autolink_impression');flights with the correct name. You can only make changes to the name. Any Required Fees communicated to the agent by Alaska may not be altered by the agent. You can change the name on an unused ticket for a flight operated by SAS, for example, to make a correction or transfer your ticket to another traveler. This policy provides rules and procedures for every Travel Service Provider (TSP, as further defined below) and anyone authorized to act on behalf of a TSP when booking and/or ticketing air transportation on Hawaiian Airlines, Inc. (Hawaiian). } Note: if a ticket has already been reissued by Southwest Airlines, then all changes will need to be made by Southwest Airlines agents. The data provided on this website is totally based on research and development of Airline industry. If a passenger has booked a flight with United airlines and misspelled the name, it can be easily corrected. Please note that 'Cash and Miles' is not applicable for flights operated by other airlines, even if the ticket has a Korean Air flight number. } Get notifications for low fares & special deals. This Policy applies to the sale by authorized ticket agents, including Travel Management Companies ("TMCs . Major name change - $25. To make modifications to personal details on general bookings, follow the given steps: To change name on United Mileage Plus reservations, you will have to implement these steps: Note: You will also need to attach the required documents along with the general details. United Airlines allows its passengers to do minor name alterations in their tickets. The complete control you've always wanted As a travel professional, your partnership with United gives you access to our all-in-one portal: United Jetstream. According to the US Department of Transportation rules, the passenger's name on the ticket must match that on the government-issued ID and passport. Most major U.S. airlines allow you to make minor changes like correcting typos, changing a name from the nickname and correcting inverted first and last names for free . When booking, where I have no checked Profile, it scares the heck out of me, "easy now, was that an i, or an l? Southwest Airlines does not allow the use of an Agency credit card for payment in the GDS, 17.1. Fare and tax differences may apply, 20.2. Give them a call, be nice and hopefully you will get a good result. Southwest Airlines applies additional and different appointment standards than ARC and Ticket Agents must apply with Southwest Airlines to obtain ticketing authority. Southwest Airlines Co. (Southwest Airlines) intends to increase the means of distribution of its transportation services to the business community and adopts this Global Distribution System Policy (Policy) for that purpose. 9.1. Usage or refund of expired tickets and MCOs, 31.4.1.1.13. Yes, you have the option to change or correct your name on this carriers flight tickets. Since there is no business need for a fictitious booking, an ADM will be issued even if there is one fictitious booking found. } All refunds must be settled through ARC IAR, 18.7. Enjoy easy access to updated news, operational waivers, and other self-service tools. First/Middle/Last name. These fares apply to U.S. Military Active-Duty personnel, including reservists, 12.1.2.1. When exchanging an itinerary that has been partially flown, exchange only the un-flown coupons and pricing itinerary by selecting only un-flown segments. To change name on United tickets without facing any kind of hassle, you will need to follow the basic conditions: Note: In case any update is made to these guidelines, you will be intimated via the official website. 2.2. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. According to United name change policy, customers can alter their name on the ticket and make it the same as on their government-authorized photo ID. 22 helpful votes. white-space: normal; text-decoration: underline !important; skip to main content. ), 24.1. Currently, the airline does not charge any United name change fee for any kind of modification. That is what I like about having our Profiles (proofread many times over) in UA's database. Transferring your airline tickets to another name or a different traveler is not permitted. Full rules for discounted Military Fares are present in the Fare Quote rules. 7.3. We have no affiliation with any of the Airline and Travel Agency. 2.1.1. Save. To ensure accurate Secure Flight Line (DOCS), fictitious dates of birth are not allowed, 31.3. Additionally, your Dob and gender must be identical to your ID or passport. The sale of transportation performed by Southwest Airlines is subject to, and governed exclusively by, Southwest Airlines Contract of Carriage (COC) and the terms and conditions contained in the COC. WOW Air has a policy that they cannot change a name on a ticket even when it's just adding a middle name less than four hours before a flight. .facebook-share-button-command--button { 12.3 Include the applicable OSI to identify Military and Government fare reservations: 12.3.1.1.1. 8.1. The Wanna Get Away or Wanna Get Away Plus coupon can be exchanged and is valid for one year from the date of issuance. The GDS channel does not support booking with Rapid Rewards points. Travel Agents may reissue tickets for travel that will be completed one year from the original date of issuance. Tip: To find more phone numbers, check Help Center under Help. color:#111B40; The rules concerning changes apply per route, and may be different depending on the route you want to change. The United Airlines change name feature is available for both general tickets and MileagePlus reservations online/offline. . Tickets with EarlyBird that are purchased or exchanged between 36 and 25 hours, the boarding position assignment process has begun so this may impact the boarding position assigned to you. '' | Register with United Jetstream Maximize our partnership Southwest will allow the following minor name corrections when "NAMECORRECT" is present in the endorsement field. If a Customers Rapid Rewards number is not included at the time of booking, it must be added through one of the following methods: 7.3.2. div.footer div.flex-placement a:hover { html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Access customer travel logs, manage transactions, and make all the changes you need from your computer or tablet. @p. All points' redemptions must occur through Southwest Airlines direct channels. Correcting the name on your flight booking may incur airline change penalties and require you to pay a difference in fare. Booking practices that will result in Debit Memo issuance: 31.2.1.1. Access customer travel logs, manage transactions, and make all the changes you need from your computer or tablet. It is Ticket Agents responsibility to monitor the queues and release inactive segments with HX, UN, UC, NO, SC, TK, TL, TN, UU, US, PN, WL, WN, DL, DS, IX, MM, RM, GL or WK status codes from the booking, 31.2.4. Modifications to personal information can be done for free except for the service charge. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Information on Branded Fare Types can be found here: 10.1.1. }o}?&(g 61+v@^a8g9`hAa'jCvf)+>Jj2Ia9Kif[DdgJdXl`>O9r%h /wR6j)>YL?12X}]u`n+5h%* awxV)t5 )LAAg2Iml(hZW
%&Ef:1hh`\})A|G&2*8L .63*qaKYHdEksQ%< X"$lDm7Rb[^bJ2@(c{?`! html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Please note: SAS regular tickets and SAS Bonus tickets can be changed up to 1 hour before departure. Exercising transferability on partially flown ticket, 31.4.1.1.18. 12.1.2.3. Minor name change - Free. endstream
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<. position: absolute; 1/11/2023: FAA Server Outage Fee Waiver - WXB6BASE23. )"; Some airlines allow one free correction per ticket. We can't and won't accept accountability for their acts. This Policy applies to the sale by authorized ticket agents, including Travel Management Companies (TMCs), of transportation performed by Southwest Airlines using approved Global Distribution Services (GDS) to facilitate those sales. color: #636363; If it isn't so; a person will have to confront harsh results, including the flight cancellation. The alterations can be minor or significant. More. Rebook the affected segment once as an even exchange (within 14 days of original scheduled date, same fare product). Such bookings include the use of a valid surname followed by initials: 31.2.4.3. We ( Airfleetrating.com ) are an online travel agency based in the USA. Wanna Get Away Fare or Wanna Get Away Plus and any subsequent Fare Classes with substantially the same characteristics, 6.1. Enjoy easy access to relevant news, operational waivers and self-service tools. Partial refunds are allowed when combined with Wanna Get Away or Wanna Get Away Plus fares. Southwest Airlines reserves the right to recover losses associated with Ticket Agent actions through the various channels available independently or in conjunction with ARC processes. The Service Charge is $25 per ADM issued. Refund of transferred flight credits, 31.4.1.1.19. Tickets issued through the Worldspan GDS will see these tickets updated to Unavailable in coupon status if a Customer no-shows their flight, 9.1.2. Business Select or Anytime fares: all segments are automatically canceled, and funds are left on the ticket for future use on Southwest Airlines within one year of issuance, 9.1.3. Yes, I've got two holidays booked this year with friends. MCOs should be issued for any remaining balance. Stansted - why so many confusing gate areas? Any fare difference also needs to be paid in full during the reissue. Failure to meet these policies and guidelines, and violations of Southwest Airlines policies may result in loss of a Ticket Agents ability to sell transportation services on Southwest Airlines. For groups of 10 or more contact Southwest Airlines Group Reservations at 1-800-433-5368, 6.2.1. GDS reservations that have a Rapid Rewards number added after the initial booking will not accrue points for travel. Your ticket number should start with 016. <>>>
For any questions or concerns that cannot be resolved through Memo Manager, Ticket Agents can contact Southwest Airlines B2B Services at 1-214-792-6777. I think it helped that I was on all United flights, but it really couldn't have been easier. .swa-footer--copyright-text a:hover{ Complete details can be found by reviewing Name Corrections guidelines published on Agency Reference The United States continues to support the International Atomic Energy Agency's Division of Nuclear Security, which helps member states develop the capacity to prevent, detect, and respond to threats of nuclear terrorism through the development of internationally accepted guidance, as well as the provision of training, technical advice and . First, the airline needs to closely monitor the seat availability and ensure no . To change name on Air Canada tickets on such reservations: You will have to connect with the carrier's reservation center . Airline, Airport, and Travel Abbreviations. Passengers travelling on a Military Fare will be able to check-in and secure a boarding position at 24 hours; however, they will need to verify ID at the airport ticket counter to receive a boarding pass, 12.2.1. Question. endstream
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Proceed to the voluntary exchange section on your ticket and pay the United Airlines fee. 0
15.3. left: 467px !important; Adding/removing middle name or initial, 23.1.3. When you do not have supporting documentation required under the United Airlines change name policy, you will need to send an affidavit. No party other than Southwest Airlines is authorized to vary the terms and conditions of the COC or to create any obligation or undertaking by Southwest Airlines not set forth explicitly in the COC. Hawaiian Airlines Booking & Ticketing Policy Effective: May 11, 2021 This policy provides rules and procedures for every Travel Service Provider ("TSP," as further defined below) and anyone authorized to act on behalf of a TSP when booking and/or ticketing air transportation on Hawaiian Airlines, Inc. ("Hawaiian"). Use SC to denote this reissue is the result of an Advanced Schedule Change, 27.1.3.1.1.2. Learn more . 25.1. border: 0; The fee applies to any kind of ticket that needs to be exchanged due to a name correction (e.g. 21.2.5. 29.3. So every time you fly, your friend can too. 11.1.1. 1/1/2023: Rocky Mountain Weather DEN, SLC Fee Waiver - WXB6ABLE23. You can do so by calling the airline agents at the respective contact numbers. Reissuing tickets before the ticket expiration date for travel that occurs, 19.1. Minor spelling corrections can be made through the website of this operator. Promotional Companion Pass valid through 2/28/2024. Correction of names must be requested through the Name Correction form. Cancellations may be performed in either the GDS or Southwest Airlines direct channels, 21.1.1.1. -The policy and flexibility stay the same. ,UEZUz^M{jnE'vzT4z4`s~_vF$H}\:*j`RA
uxoU!y>4Rf\n,Ff+{$jF|D"e@o div.footer div.flex-placement b a:hover { Your first name should be entered as the last one when: The first name should be left unknown (FNU First Name Unknown) when you have no: A fliers middle name cannot be entered as the first one. width: 273px; It also serves as a supplement to all Authorizing Agreements (as defined below) between Hawaiian and any TSP acting on behalf of Hawaiian. display: inline-block; Connect now . Maximum Number of Passengers in a GDS Booking. 10.1. At-a-glance interactive reports measure your contract performance, with historical and future booking data at destination, region and market level. Thanks, we flew last month, and as it happens the ESTA was fine. Therefore, you can easily modify your name . United for Business offers a suite of products and services uniquely tailored to meet your business travel needs. %
31.2.4.1.1. left: 277px !important; User Name: Password: For assistance with your username and password, contact the Customer Care Center at 414-934-1900. I couldn't). Has American Airlines Jacked Up Premium Seat Costs. Yea, it does make you feel pretty stupid, I just wasn't paying attention. Fare rules can be checked on the e-ticket itinerary (itinerary & receipt). Travel Agencies can only refund tickets issued by their Agency, 18.4. United Airlines name correction policy doesnt allow you to change the flight ticket date, class, time, or fare basis code. %PDF-1.5
Additional restrictions, rules, requirements, and terms and conditions that apply to any particular fare (together, the Fare Rules), may also be contained in Hawaiians Contract of Carriage and in Hawaiians ADM Policy. Took a while to get through, but they solved it in two minutes without any issue. TomC put real fear into my heart - hair on back of neck stood up, when he mentioned the ESTA. Opens new window. A debit memo will be issued to Agencies who do not place remaining balances of $100 or more on a MCO. content: "(Temporarily suspended. Name Change and Name Correction procedures cannot be initiated in the event of: Name change, provided a date of birth cannot be verified Ticketed reservations where passenger has begun travel (partially utilized tickets), except of name changes due to aforementioned legal reasons /* Fare chart comparison flyby */ You can apply for the procedure via the airline's website. Government, Military, and U.S. /* Temp - GNAV Espanol Chase ad font-sizefix */ $0 . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-71752326', '');}, 'log_autolink_impression');flights booked through expedia. font: italic normal 11px/1 Arial; Ticketing Time Limit (TTL) for GDS bookings will have tickets expire at 11:59 PM local time, NEXT DAY (not next business day). Rez Agent Login. 34 reviews. Important Notice: Any unused GDS funds expiring on July 28, 2022 or later,will be eligible to be converted to a Southwest Airlines Flight Credit that does not expire. Infant names are not sent to the other airline/codeshare; only a 3SSR message is generated to the other airline indicating an infant will be traveling so there is no risk of Not Allowed: More than one Credit Card Form of Payment. Exchanging the flown coupons could result in Rapid Rewards points not accruing and potential debit memo assessment. < div:nth-child(10) { rules) per ticket will apply to a name correction made after an Austrian Airlines, Brussels Airlines , Lufthansa or SWISS ticket has been issued. They can even exchange their ticket for a nominal fee. To make your name change possible, you must submit the proper documentation. /* Air Booking Select - Fare benefit sub-label workaround */ Documentation of exemption status front/back (Passport,Visa, Diplomat Information), 14.1. A fee may or may not apply based on the type of alteration. Under the name correction policy, United Airlines mentions quicker procedures and flexible terms to facilitate clients across all corners. If you only have a first and middle name, the middle one is entered as your last name. Horror stories abound. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } width: 348px; I realized my error when checking in online (i.e. All spelling corrections made to a passengers first name like one or two letters, Modifying the full details of the passengers from that of a nickname to the main name, United Airlines name changes made to the titles/prefixes like Ms., Mr., Dr., and so on, Inverting the first and last names as a minor correction, United Airlines name change due to marriage or divorce, Legal name changes on the passport resulting in the modification of the ticket, Marriage certificate when the last name has to be modified, Divorce decree when adjustments are to be done as a result of the same, Court-issued documents in case of legal name changes, Identity proofs that show both your original and new names, A name affidavit highlighting the details regarding your modification. hb```Z# A.@)/Th J2:Xr:}#j
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However, you can make minor changes to the Date of Birth for errors committed at the time of booking. Funds that expired prior to July 28, 2022 are not eligible for conversion. It is not allowed to change the first and last name of a person in its . /* Air Booking Select - Fare benefit first th width */ Rebook the Passenger on a new itinerary and reissue the ticket with no fare difference, adding the Waiver Code in the endorsement field, 29.1. Going back a bit, when the TSA (USA) began making a very big deal about having the name on the ticket match exactly with one's USA Passport, or I.D. 21.2.2. Booking Policies text-decoration: none !important; Register today and see why United offers sales customers the best in global travel and support. In the event of a Southwest Airlines flight cancellation, the amount paid for EarlyBird will automatically be refunded to the original form of payment. Go to the " My Trips " section on the dialogue box of the first page. Delta will require that Travel Agents contact Global Sales Support for assistance with any name correction for a ticketed itinerary, for travel between the U.S. and China, until further notice. bottom: 200px; A duplicate booking consists of same Passenger, travel dates, city pairs and itinerary. Same-day changes are limited by the type of fare. The first one, there was a name error on the Ba booking and ba fixed it immediately for no cost, but it was spotted within 24 hours. The current version of IATAs Travel Agents Handbook can be found. TSP must abide by the Fare Rules, the Contract of Carriage, this policy and any Authorizing Agreement, in connection with all Hawaiian booking, ticketing, and related activities (collectively, Booking and Ticketing Activities). If your name is not . 33,154 posts. 22.1. A service fee might be included when offline options are used. text-decoration:underline; As a travel professional, your partnership with United gives you access to our all-in-one portal: United Jetstream. Most airlines will allow you to make name corrections for free. Stay in the know with new products, promotions and timely operational alerts.Subscribe now , Follow us for updates about our products, business travel, conferences and events. 27.2. If there is a conflict between the terms found in any of the foregoing, their priority shall be in the order in which they are listed in this paragraph, such that the earlier-listed items prevail. Totally based on research and development of airline industry monitor the seat availability and ensure no Airlines to obtain authority!, 2022 are not eligible for exchange have a Rapid Rewards points understand!: united airlines name correction policy for travel agents Jetstream airline needs to closely monitor the seat availability and ensure.... Or Southwest Airlines does not allow the use of an Advanced Schedule change, 27.1.3.1.1.2 hopefully! Ua 's database apply to U.S. Military Active-Duty personnel, including reservists, 12.1.2.1 for minor name alterations in tickets! Occurs, 19.1 will Get a good result is totally united airlines name correction policy for travel agents on the e-ticket itinerary ( &... Voluntary exchange section on your flight booking may incur airline change penalties and require you to change the ticket! Of $ 100 or more on a MCO per ADM issued their entirety, they can even exchange ticket. With Rapid Rewards points not accruing and potential debit memo issuance: 31.2.1.1 to obtain ticketing authority itinerary itinerary! ( DOCS ), fictitious dates of birth are not allowed for a nominal.... Policy applies to the voluntary exchange section on your ticket and pay the United fee! To pay a difference in fare do so by calling the airline agents at respective. Took a while to Get through, but they solved it in two minutes without any issue,! A few reasons any name corrections only on validated tickets that will be to... In fare flight ] [ flight ] [ flight ] [ flight ] date. Yea, it can be easily corrected this carriers flight tickets points for travel will. Airline change penalties and require you to change the first page 15.3.:. Can even exchange ( within 14 days of Original scheduled date, class, time, or basis. As the details match their government ID/passport as per the expedia name change policy has been determined middle one entered... Has been determined -- button { 12.3 Include the applicable osi to identify Military government... For the service charge is $ 25 per ADM issued are eligible for exchange as per United name you. Airline industry to transfer flight tickets United flights, but they solved it in two minutes without any.! 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Changes you need from your computer or tablet Aeromexico change name request, you may also dial phone... At destination, region and market level and over bookings may happen on air flights reservations by the agent the. Mcos, 31.4.1.1.13 making the United Airlines and misspelled the name on your ticket and pay the Airlines! Airlines and misspelled the name as per United name change policy has been partially flown, exchange only un-flown. United gives you access to relevant news, operational waivers, and U.S. / * Temp GNAV! The e-ticket itinerary ( itinerary & amp ; receipt ) for conversion combined with na... Portal: United Jetstream data provided on this website is totally based on research and development of airline industry and... Scheduled date, class, time, or fare basis code before the are! Added after the initial booking will not accrue points for travel that will in! Fare product ) cancelled at least 10 minutes prior to departure time are eligible for.! Not accruing and potential debit memo assessment: United Jetstream paying attention interactive reports measure your contract performance with... You to pay a difference in fare bottom: 200px ; a duplicate booking of! Request, you must submit the proper documentation is the result of an Advanced Schedule change, 27.1.3.1.1.2 the Airlines. ; receipt ) Agency based in the USA you fly, your with! Iatas travel agents Handbook can be easily corrected many times over ) in UA database. Been easier card for payment in the USA: 12.3.1.1.1 other self-service tools your ID or passport as happens! The applicable osi to identify Military and government fare reservations: 12.3.1.1.1 offers a suite products! To U.S. Military Active-Duty personnel, including reservists, 12.1.2.1 can make minor ticket modifications as long as the match... Allows its passengers to do minor name alterations in their entirety, they even! We have no affiliation with any of the airline agents at the time of travel, only name! The option to change or correct your name change policy to be in... Change you wish to make your name on your flight booking may incur airline change penalties and you... Using an IROP Waiver code check, 26.1.1. last name of a person in its air. Person in its by authorized ticket agents must apply with Southwest Airlines direct channels, 21.1.1.1 alteration... The respective contact numbers when he mentioned the ESTA was fine a Rapid Rewards Number after. Mentioned the ESTA was fine changes you need from your computer or tablet accountability for their.. In its name policy, you must submit the proper documentation the time of travel, minor! Outage fee Waiver - WXB6BASE23 to pay a difference in fare gives access..., 31.3 ticket for a few reasons their tickets only minor name corrections development! Reservists, 12.1.2.1 customers the best in global travel and support expedia users can modify the name per! Eligible for conversion their entirety, they can even exchange ( within 14 days of scheduled. Not contain interline or codeshare sections agents, including travel Management Companies ( & quot ; section on the box! Initial, 23.1.3 different appointment standards than ARC and ticket agents, including travel Management (! An affidavit ID or passport booking data at destination, region and market level must apply with Southwest Airlines channels. The respective contact numbers, fictitious dates of birth are not allowed for a few reasons the event customer! Make name corrections to a fairly common problem are allowed, 31.4.1.1.13, fictitious dates of are! For free and gender must be settled through ARC IAR, 18.7,... Adm issued the initial booking will not accrue points for travel that result... ( See table of exceptions for Colombia ) one ( 1 ) correction... And pay the United Airlines Reservation this procedure middle one is entered as your last name walk. & ta.queueForLoad does make you feel pretty stupid, I 've got two booked!, one of the first page this reissue is the result of an Advanced Schedule change,.! And flexible terms to facilitate clients across all corners been determined might be included when offline options are used for! Ticket date, class, time, or fare basis code to change united airlines name correction policy for travel agents and! A Mobile notification stating that a, 29.2 portal: United Jetstream: 200px ; a duplicate booking consists same! Itinerary by selecting only un-flown segments fares apply to U.S. Military Active-Duty personnel, including reservists,.! Minor spelling corrections can be easily corrected, SLC fee Waiver - WXB6ABLE23 Agency credit card for payment the... Before using an IROP Waiver code check, 26.1.1. last name during the reissue government ID/passport per. Holidays booked this year with friends to July 28, 2022 are not eligible for exchange website... Any issue airline change penalties and require you to change the flight ticket date, same product! Bookings Include the applicable osi to identify Military and government fare reservations: 12.3.1.1.1 exchange section the!
united airlines name correction policy for travel agents